For years, Caesars has been trying to figure out a way to limit the number of free gifts each player gets because they think if the player is coin-poor that they will buy coins from them. So far, it isn't working in their favor. People are quitting instead of buying.
One of the ideas they came up with in the last year is to only allow players to have a certain number of in-game friends (2000) and a certain number of Facebook friends (500). When those friend spaces are used up, the player is MAXED OUT and no one else can be added.
Here are some questions we have received over the past two weeks about the Caesars app.
Question 1
How can Caesars players add me as a friend on the game, but I can't add them? Why aren't my Facebook friends on my game list of friends?
Answer: If You are maxed out (that's when the game says you are at the Maximum Friends), then You can't add any more Caesars players. It doesn't matter if they are Facebook friends or not. Caesars counts heads only 'inside' the game.
BUT -- there are players who may be able to add You. When a player sends you a friend request inside the game, it means the player still has room for new friends on their game or else they wouldn't have been able to send you a game request in the first place.
ALSO -- When they add you, their name will NOT be on your gift list, but your name will be on their gift list.
It means They have to send You a gift first so You can send a gift back to them. This is why the GIFT BACK button is so important. There are many people waiting for game gifts so they can play the game and most players don't follow through and click the GIFT BACK button after they COLLECT.
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QUESTION 2
I sent gifts to 1500 names on the Gift Tab, but some of my friends say they didn't get my daily gift. How do I know if I sent all my gifts for the day?
Answer:
If the screen says 1500 SENT, you may think you sent to all the names on your list. Naturally, if you don't have any names showing, you can't send a gift. But you have to check the Gift Tab a few times a day because most players get two screens of names per day to send gifts. If you only sent once, you may have more names waiting later. This first picture shows my first send.
First send was 1765 gifts |
Five hours later, this was my second send.
Second send was 204 gifts |
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How do I make room for more Caesars Players on my game?
Answer:
The only way is the tried and true method - and that is, remove people who stopped playing, people who have died, and people who don't gift over the course of 7 days. To accomplish this, for 7 days you will need to keep a list of names you are sending gifts TO and the names you are receiving gifts FROM. You can stop this task after 3 days if you aren't seeing returned gifts. But remember that some people only play and gift on weekends, so maybe it is best to 'time your task' to start on a Thursday morning and stop on Monday evening to make it fair.
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TIP
It is important to pay attention to posts in your groups and on your news feed of people who announce that they have quit playing the game so you can unfriend them.
But you have to unfriend both on Facebook and in the game console for their name to come off your in-game gift list. It takes 24 to 48 hours for unfriended names to disappear from your list.
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So if you think you have blocked the Caesars app because you quit the game, know that it is not enough to block on Facebook because if that's all you do when you quit, then you will still receive emails and Facebook notifications for the game (if you had them turned on) and your name will stay on the in-game gift list so they will think you are still playing.
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How to remove the Caesars app from Facebook games
First, go to your LIKES and UNLIKE the game.
Second, go to your GROUPS and leave all the Caesars groups where you are a member or else you will keep getting friend requests. By remaining a group member, you are telling everyone there that you are still an active player. When you tap LEAVE GROUP, wait a second for a popup that says "Check the box that prevents others from adding you back to the group."
Third, follow Figures 1 to 6 below.
FIGURE 1 |
FIGURE 1 - On your Facebook, from the drop menu at top right of your browser, select SETTINGS. Then go to BLOCKING.
FIGURE 2 |
Don't stop here. Caesars still has your permission to use your name on their websites, advertising, friend suggestions, Pages and add your name (as a filler or dead account) on the friends list of any player who needs more game friends.
How to remove Caesars from your device and Facebook account.
After you complete Figures 1 and 2 above, you may still get game gifts - but you won't know unless you unblock to go into the game or accidentally login to the game.
You may feel secure that you had the game blocked but Caesars doesn't know you blocked, because Facebook doesn't communicate with them anymore since they have severed their ties with the Facebook portal.
The gifts sent to your game account by those who still have your name will sit piled up inside your game until you login to the game again. At that time, you will see 3 days of gifts waiting for you.
Also, blocking Caesars on Facebook doesn't stop Caesars email notifications (if you have them turned on) and it doesn't stop friend requests inside and outside the game because you haven't informed Caesars to stop using your information. So this next section addresses that, which is even more important than Figures 1 and 2.
FIGURE 3 - On your Facebook, go to SETTINGS from the drop down menu found at top right of your Facebook screen. Select APPS and WEBSITES as seen here.
FIGURE 3 |
When you get to APPS and WEBSITES, tap the ACTIVE Tab and see if Caesars is there. If it is not there, click the other two tabs because it should there if you successfully deleted the app.
FIGURE 4 - No matter if it is Removed, Expired or still on ACTIVE tab, you still have to take back your permissions. You will have two Caesars -- one that says Caesars Slots and one that says Caesars Games. If you are Also a mobile player, you will have 3. Do one at a time.
FIGURE 4 |
FIGURE 5 - Where it says FRIENDS LIST and EMAIL ADDRESS, turn it off. Change APP VISIBILITY to "Only Me." Then click REMOVE APP and click SAVE. Do the same thing for the other Caesars on your list. If you also play on mobile, you may have 3 Caesars showing. Do the same for each. On your Mobile device, uninstall the app.
FIGURE 5 |
FIGURE 6 |
But more importantly, it also revokes all permissions given to Playtika.
It tells Playtika they can't add your name as a friend on any more player accounts - no matter if they are using your name as a filler to max out someone's 2000 in-game friends.
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We hope you have found some useful information and we welcome your questions. Send message to Maggie, Cally or John and we will post them here, keeping your name confidential.
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